Delivery & Returns

Local delivery and setup

Delivery and setup are free in our local Greater Sudbury delivery area. Ask us in the showroom or call to confirm your address is in the area. We use our own trucks and delivery crew.

After you buy, we email you your delivery date. Please make sure the path into your home is clear, and tell us about stairs, elevators or buzzer codes.

Out-of-town delivery

Delivery and setup outside our local area are quoted before you pay. Ask us for a price when you buy.

Old mattresses

We do not remove old mattresses. Please arrange disposal separately and have the space ready for your new items.

Showroom pickup

Pickup is free. We'll email you when your order is ready at 920 Newgate Ave, Greater Sudbury, ON.

Check it at the door

Please look your items over with our crew at delivery or pickup. If anything arrives damaged, tell the crew or contact the showroom so we can review what happened and confirm the right remedy.

Returns and exchanges

Mattress returns are not accepted. Other returns are limited to goods damaged by us, including during our delivery. Approved remedies are generally store credit; money-back refunds are exceptional. This policy does not limit your rights under applicable law.

If something was damaged by us or you believe an item is defective, contact the showroom for a review. Ask us about the manufacturer's warranty that applies to your item.

Cancellations

To ask about cancelling an order, contact the showroom and we'll review it with you. Your rights under applicable law are unchanged.